Privacy Policy

At Roberts & Co, we take your privacy seriously. We handle your personal information responsibly in accordance with UK GDPR and the Data Protection Act 2018.

What we collect:

• Name, contact information (email, phone number)

• Passport and travel information needed to complete forms or book appointments

• Any other information you provide for the purpose of our service

How we use your information:

• To complete visa forms and book appointments on your behalf

• To communicate with you regarding your submission and booking

• To maintain records for compliance and administrative purposes

Data sharing:

• We may share your information with visa application centres (e.g., VFS) only as required to provide the service

• We never sell or share your personal information with unrelated third parties

Your rights:

• You can request access, correction, or deletion of your data at any time

• Contact us at enquiriesrobertsandco@gmail.com

Terms & Conditions

• Our role: Roberts & Co assists solely with visa form completion and appointment booking. We do not provide advice on visa eligibility, requirements, or outcomes.

• Client responsibility: You are responsible for providing accurate and complete information for your application.

• Fees: Fees cover administrative services only and are non-refundable once work has begun.

• Limitation of liability: Roberts & Co is not liable for visa refusals, delays, or changes in policies.